Regular delivery is €3.50 Germany wide and Europe wide delivery is €12 returns are always free. We do offer an express delivery service for an additional fee.
To track your order please email at shipping@hamburgkollectiv.de with your order ID in the subject line or contact us
Delivery in Germany is fulfilled by DHL. An order placed on hamburgkollectiv.de may only be delivered to an address in Germany.
Our delivery times:
Standard
delivery: We will inform you about the expected delivery time of your
order in checkout and in your order confirmation email - this time may
vary according to the selected items and the shipping method.
Express
delivery:1-2 working days (Mon-Sat)Once your parcel has been handed
over to our logistics partner, you will receive your order's tracking
number along with the delivery confirmation via email. This will allow
you to check the status of your delivery online using the courier's
tracking portal.
Contactless delivery:
Our shipping partner DHL can
offer you contactless delivery. You always receive a notification when
your parcel is ready to be delivered. You can then choose a preferred
delivery location, e.g. on your doorstep.
In addition to this, there
are also other delivery options available. You can for example change
the date of delivery if you won't be home on the expected delivery day.
DHL information (Click Here).