Regular delivery is €3.50 Germany wide and Europe wide delivery is €12 returns are always free. We do offer an express delivery service for an additional fee.

To track your order please email at shipping@hamburgkollectiv.de with your order ID in the subject line or contact us
Delivery in Germany is fulfilled by DHL. An order placed on hamburgkollectiv.de may only be delivered to an address in Germany.

Our delivery times:
Standard delivery: We will inform you about the expected delivery time of your order in checkout and in your order confirmation email - this time may vary according to the selected items and the shipping method.

Express delivery:1-2 working days (Mon-Sat)Once your parcel has been handed over to our logistics partner, you will receive your order's tracking number along with the delivery confirmation via email. This will allow you to check the status of your delivery online using the courier's tracking portal.

Contactless delivery:
Our shipping partner DHL can offer you contactless delivery. You always receive a notification when your parcel is ready to be delivered. You can then choose a preferred delivery location, e.g. on your doorstep.

In addition to this, there are also other delivery options available. You can for example change the date of delivery if you won't be home on the expected delivery day.
DHL information (Click Here).