Hamburg Kollective is pleased that you are visiting this website. Here
you will find all important information about the processing of your
data and your rights in data protection.
1. What is personal data?
Personal
data means all information that can be assigned to your person. This
includes information such as name, address, telephone number, e-mail
address or order data. This does not include information that does not
allow any conclusions to be drawn about your actual identity or that
cannot be associated with it.
2. Who is responsible?
Responsible for the processing of your personal data within the meaning of Art. 4 No. 7 DSGVO on this website is:
Hamburg Kollectiv
Neuenkirchener Str. 34
49324 Melle
hello@hamburgkollectiv.de
3. What data is processed without me having created a user profile or having ordered something?
When
you access Hamburg Kollectiv websites, your browser automatically sends
information to our website server. This information is temporarily
stored in a so-called log file. The following information is recorded
without your intervention and stored until it is automatically deleted:
IP address of the requesting computer,
date and time of access,
name and URL of the retrieved file,
Website from which access is made (referrer URL), browser used and, if
applicable, the operating system of your computer and the name of your
access provider.
The data mentioned are processed by us for the following purposes:
Ensuring a smooth connection establishment of the website,
Ensuring comfortable use of our website,
Evaluation of system security and stability as well as for other administrative purposes.
The
legal basis for data processing is Article 6 Paragraph 1 Sentence 1
Letter f) GDPR. Our legitimate interest follows from the data collection
purposes listed above. Under no circumstances do we use the collected
data for the purpose of drawing conclusions about your person.
4. What data is processed when registering or placing an order?
If
you register for a user account and/or order something, you must enter
your personal data for this purpose. Mandatory information is marked
with an asterisk (*), all other information is optional (such as a
membership number). We link the data you enter in our system with an
"H/K-ID" in order to be able to centrally manage your data from various
platforms with us like member administration.
This data is used
for the purpose of contract or order processing and to process your
inquiries and bookings. The legal basis is Article 6 Paragraph 1
Sentence 1 Letter b) GDPR. If you have ordered something from us, we
would also like to use your e-mail address to send you similar suitable
offers (Art. 6 Para. 1 S. 1 lit. f) GDPR in conjunction with Section 7
Para. 3 UWG). Our legitimate interest lies in advertising information
about Hamburg Kollectiv offers. If you do not want to receive these
e-mails, you can either unsubscribe via the unsubscribe link in the
e-mail and you object by sending a short message to
hello@hamburgkollectiv.de.
The data will only be stored for as
long as you are registered with us with a user profile. If data is
processed as part of an order, registration or purchase process, the
data will be stored in accordance with the statutory storage and
retention requirements and then deleted. With regard to advertising
(existing) customers, your data will be stored until you object to its
use. In the event of an objection, we will keep the respective e-mail
address in a blocking list in order to be able to take the objection
expressed into account permanently (legal basis is Art. 6 Para. 1 S. 1
lit. c) DSGVO).
5. What are cookies and what data protection settings can I make?
Cookies
are small text files that save internet settings. When you visit a
website for the first time, they are downloaded from your Internet
browser. Almost every website uses cookies. For example, if you visit a
website repeatedly with the same device and browser, the cookies
remember your preferences, tell us how you use the site and adapt the
content displayed to your personal interests and needs. Depending on
their function and purpose, cookies can be divided into three
categories: necessary cookies, analysis cookies and personalization
cookies. Necessary cookies are required for the operation of our
websites and are used regardless of your data protection settings. With
the help of analysis cookies we receive information, how users come to
our site and how they move around there. In addition, we process data
for the purpose of personalization in order to be able to adapt content
to suit your interests. When you first access our site and in the data
protection settings, you can decide whether you want to consent to the
processing for analysis and/or personalization purposes. You can also
revoke your consent here: Personalize your cookie settings.
The
processing of data on our websites for the purpose of analysis and
personalization is based on your consent (Art. 6 Para. 1 S. 1 lit. a)
GDPR). The legal basis for the use of necessary cookies is Article 6
Paragraph 1 Sentence 1 lit. b) or f) GDPR.
6. How is data processed for the purpose of website analysis?
Google Ads Conversion Tracking:
If
you agree, this website uses the Google Ads service. Google Ads is an
online advertising program from Google Ireland Limited, Gordon House,
Barrow Street, Dublin 4, Ireland ("Google").
This means that we
place Google Ads ads and also use Google Remarketing and Conversion
Tracking as part of this. The ads are displayed after search queries on
websites of the Google advertising network. We also use ads remarketing
lists for search ads. This allows us to customize search ad campaigns
for users who have previously visited our site. The Services allow us to
match our ads with specific search terms or to serve ads to previous
visitors, such as those promoting services that visitors viewed on our
site.
An analysis of online user behavior is necessary for
interest-based offers. Google uses cookies to carry out this analysis.
When you click on an ad or visit our website, Google places a cookie on
the user's computer. These cookies have a lifespan of 90 days. The
information collected by means of the respective cookie is used in order
to be able to specifically address the visitor in a later search query.
Further information on the cookie technology used can also be found in
Google's notes on website statistics and in the data protection
regulations. With the help of this technology, Google and we as a
customer receive information that a user has clicked on an ad and was
forwarded to our website. The information obtained in this way is used
exclusively for statistical evaluation for advertising optimization. We
do not receive any information that personally identifies visitors. Your
IP address will be transmitted to Google, but since we use Google's IP
masking on this website as part of the use of Google Analytics, your IP
address will be anonymised. The statistics provided to us by Google
include the total number of users who clicked on one of our ads and, if
applicable, whether they were redirected to a page on our website that
has a conversion tag. Based on these statistics, we can understand for
which search terms our ad was clicked particularly often and which ads
lead to the user contacting us via the contact form. You can find more
information on data protection in the context of Google Ads
at:https://policies.google.com/technologies/ads?hl=de
You also
have the option of selecting the types of Google ads or deactivating
interest-based ads on Google via the ad settings. Alternatively, you can
deactivate the use of cookies by third parties by calling up the
deactivation help of the network advertising initiative. However, we and
Google continue to receive statistical information about how many users
have visited this site and when. If you do not want to be included in
these statistics either, you can prevent this with the help of
additional programs for your browser (e.g. the add-on Privacy Badger).
7. How is data processed for the purpose of website personalization?
In
order to improve the use of our online offer and the effectiveness of
our online advertising, we use tracking technologies from third parties.
Using this technology helps us to understand which pages are
particularly attractive to users of our services, which products our
customers are most interested in and which individual offers we should
make to our website users in each case. The data collected and used in
this context is always stored under a pseudonym (e.g. a random
identification number) and is not combined with personal data about you
(e.g. name, address, etc.). If the external service providers have
access to the data, this is done exclusively on our behalf and under our
control. Technically, the tracking tools used use so-called "cookies"
and "web beacons" in particular to collect the following information:
Which pages are visited when, how often, and in which order, which
products are searched for, which links or Offers are clicked and which
orders are placed.
If you agree, we will also use components from
the provider Facebook.com on our website. Facebook is a company of
Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Every
time you visit our website, which is equipped with such a component,
this component causes the browser you are using to download a
corresponding representation of the Facebook component. This process
informs Facebook which specific page of our website is currently being
visited.
If you call up our site and are logged in to Facebook at
the same time, Facebook uses the information collected by the component
to recognize which specific page you are visiting and assigns this
information to your personal user account on Facebook. For example, if
you make comments, this information is transmitted to your personal user
profile and stored there. In addition, the information that you have
visited our site is passed on to Facebook. This happens regardless of
whether you click on the component or not. If you want to prevent this
transmission and storage of data about you and your behavior on our
website by Facebook, you must log out of Facebook before you visit our
site. Facebook's privacy policy provides more information on
this.http://www.facebook.com/about/privacy/
8. Will my data be passed on to third parties?
For
payment processing and payment collection, the data required for
billing is transmitted to the selected payment service provider. The
legal basis here is Art. 6 (1) sentence 1 lit. b) GDPR.
If we
also involve external service providers in the context of data
processing, we have also ensured that they are selected and controlled
in compliance with the statutory provisions and are also obliged to
comply with the data protection statutory provisions. Beyond that, your
data will not be passed on.
9. What rights do I have?
As a so-called data subject, about whom personal data is collected, you have various rights on a legal basis:
Right of providing information:
According
to Art. 15 GDPR, you have the right to request information about your
personal data processed by us. In particular, you can obtain information
about the processing purposes, the category of personal data, the
categories of recipients to whom your data has been or will be
disclosed, the planned storage period, the existence of a right to
correction, deletion, restriction of processing or objection, the
existence of a Right to complain, the origin of your data, if they were
not collected from us, and the existence of automated decision-making
including profiling and, if necessary, meaningful information about
their details.
Right to rectification:
In accordance with
Art. 16 GDPR, you can immediately request the correction of incorrect or
the completion of your personal data stored by us.
Right to erasure:
According
to Article 17 GDPR, you have the right to request the deletion of your
personal data stored by us, unless the processing is necessary to
fulfill a legal obligation, to exercise the right to freedom of
expression and information, for reasons of public interest or to assert
exercise or defense of legal claims is required.
Right to restriction of processing:
In
accordance with Art. 18 GDPR, you can request the restriction of the
processing of your personal data if you dispute the accuracy of the
data, the processing is unlawful, but you refuse to delete it and we no
longer need the data, but you need them to assert, exercise or defend
legal claims or you have lodged an objection to the processing in
accordance with Art. 21 GDPR.
Right to data portability:
In
accordance with Art. 20 GDPR, you can also receive your personal data
that you have provided to us in a structured, common and
machine-readable format or request transmission to another person
responsible.
Right of withdrawal:
In accordance with Art. 7
Para. 3 GDPR, you can revoke any consent you have given us at any time.
As a result, we are no longer allowed to continue the data processing
based on this consent for the future.
Right to object:
If
the processing of your personal data takes place on the legal basis of
our legitimate interests, you have the right to object to the
processing. In this case, we ask you to inform us of the reasons why you
wish to object to the processing. You can also object to data
processing for the purpose of addressing existing customers without
giving reasons. Please also see the information above.
Right to lodge a complaint with a supervisory authority:
According
to Art. 77 GDPR, you have the right to complain to a supervisory
authority. As a rule, you can contact the supervisory authority at your
usual place of residence or work or at our company headquarters in
Hamburg.
10. Contact person for questions about data protection
If
you have any questions about data protection, you can contact our data
protection officer, who is available to you under the following contact
details:
Hamburg Kollectiv
Data Protection Officer
Hamburg Kollectiv
Nabeel Arif
Neuenkirchener Str. 34
49324 Melle
Email: hello@hamburgkollectiv.de
Tel: +49 1523 7320836